Operations Intern

Gurugram, Haryana, India Full-time

Job Title: Operations Executive
Job Location: Gurgaon

Key Result Areas:

  • Solving Client tickets/concerns for the particular clients.
  • Provide world class client support by working with clients to establish critical goals
  • Help in improving processes so we always optimize for better customer experience
  • Identify patterns and help in making the support systems better as we scale
  • Maintain high quality in core work

WHAT WE LOOK FOR:

Understanding of Product and Acumen to Learn - You should understand
about the products that we offer and quickly learn the complexities in order to
solve the customer tickets.


Great Communicator - We are looking for a communicator par excellence.
You know your words and enjoy expressing your thoughts in your emails and
phone conversations that reflect the LimeTray`s ownership and hustle


Customer Orientation - You excel is offering client delight and seamless
experience and instantly build a rapport with them acknowledging the
situation, and displaying a genuine willingness to help


Problem Solver - Clients can get a little complex in their queries. You are
passionate about putting the customer first and like to handle their queries no
matter what and you strive to find right solutions for them no matter how
challenging the situation


Comfortable with Ambiguity - You enjoy high pace of work and an
environment where all answers are not readily available but will need you to
be a part of finding answers


Presence of Mind - You know how to apply your mind to think through a
complex problem and not lose your cool in dealing with clients


REQUIREMENTS

  • 0-1 years of work experience
  • Good Communication SkillsĀ 
  • Sharp, motivated and hard-working

Opportunity to not only get your hands dirty but also contribute strategically to build an awesome team.

Apply for this opening at http://limetray.recruiterbox.com/jobs/fk01e6h?apply=true