Project Manager - Operations

Gurugram, Haryana, India Full-time

Project Manager - Operations:

About the Team:

The Operations Team of LimeTray is responsible for driving customer experience on the platform and helping them with any queries or concerns they might have by providing quick updates on their issues.

About the role:
The Operations Project Manager will be working as an individual contributor responsible for managing a project end-to-end and guiding its overall direction. The role includes coordinating with different teams and meeting the deadlines of the assigned projects. The incumbent should know how to develop reports on the project and find a way to keep the project in the expected budgetary range along with regular interaction with the clients in the F&B space.


  • Ensure completion and success of Operations Team (customer support, product delivery, customer success and website development) across multiple projects
  • Develop strong interpersonal relations with support functions to deliver seamless service to clients and consumers
  • Monitor project milestones and critical dates to identify potential risk to project schedule; identify ways to resolve scheduled issues; keeps management informed on any changes
  • Assess variances from the project plans; gather metrics, develop and implement changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives
  • Liaise with project stakeholders on an ongoing basis and manage day-to-day operational aspects of a project
  • Effectively apply the research methodology and enforce project standards


  • 2-4 years of hands on experience in different domains of operations.
  • Client-facing exposure
  • Proven project management skills
  • Excellent communication skills
  • Problem solver
  • Should possess startup acumen
  • Good business judgement, prioritization, focus and ability to multitask while working in a highly charged environment
  • Comfortable with ambiguity and unpredictable working hours

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